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Privacy Policy

           Effective Date: 11-26-2024

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​At Celestial Alchemy & Harmonics (“we,” “our,” or “us”), we value the trust you place in us when you visit our website ([Insert Website URL]) or use our services, including sound healing, Reiki, and spiritual consultations. This Privacy Policy outlines how we collect, use, and protect your personal information in compliance with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

By using our website and services, you acknowledge and agree to the practices described in this Privacy Policy.

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1. Information We Collect

We may collect and process the following information:

  • Personal Information: Your name, email address, phone number, billing and payment details, and any other information you provide through booking forms or service inquiries.

  • Session-Specific Information: Details shared during consultations or healing sessions (e.g., spiritual goals, health-related concerns, or energy blockages). This data is collected only with your consent and used exclusively for providing personalized services.

  • Non-Personal Information: Data automatically collected through cookies and analytics tools, including your IP address, browser type, and browsing activity.

 

2. How We Use Your Information

We use the information we collect for the following purposes:

  1. Service Delivery: To schedule, provide, and customize your sound healing, Reiki, or spiritual consultation sessions.

  2. Communication: To confirm bookings, respond to inquiries, and send updates about our services.

  3. Improvement: To analyze website usage and improve user experience.

  4. Legal Compliance: To comply with applicable laws or respond to lawful requests.

We will never use your personal information for purposes unrelated to your interactions with us unless you explicitly consent.

 

3. Sharing Your Information

We do not sell or share your personal data with third parties for their direct marketing. However, we may share your data in the following circumstances:

  • With third-party service providers to facilitate payments, bookings, or email communications (e.g., PayPal, Stripe, Calendly).

  • To comply with legal obligations or protect the safety and rights of our clients, staff, or the public.

All third-party service providers are required to safeguard your data and use it only as directed by us.

 

4. Your Rights Under GDPR

If you reside in the European Economic Area (EEA), you have the following rights regarding your personal data:

  • Access and Portability: Request access to the data we hold about you or ask for it to be transferred to another organization.

  • Correction and Deletion: Request corrections to inaccurate data or ask us to delete it.

  • Restrict or Object: Restrict or object to certain processing of your data.

To exercise your rights, contact us at sun.of.sky76@gmail.com.

 

5. Your Rights Under CCPA

California residents have specific rights under the CCPA, including:

  • Access: Request details about the personal data we collect and use.

  • Delete: Request deletion of your personal information.

  • Opt-Out: While we do not sell your data, you may request confirmation of this and opt out of data-sharing for business purposes.

To make a request, contact us at sun.of.sky76@gmail.com.

 

6. Cookies and Tracking Technologies

We use cookies to improve website functionality and user experience. Cookies allow us to:

  • Understand how visitors interact with our website.

  • Store preferences (e.g., session settings).

  • Track usage patterns to optimize services.

You can manage cookies through your browser settings.

 

7. Data Security

We prioritize protecting your personal information by implementing robust security protocols, including encrypted storage and secure transmission methods. However, no system can guarantee 100% security.

 

8. Retention of Data

We retain personal data only for as long as needed to provide services or comply with legal obligations. Afterward, we securely delete or anonymize your data.

 

9. Privacy for Children

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children without verifiable parental consent.

 

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal obligations. Please review this page periodically for updates.

 

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

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